
Contact & Booking
Book your treatment
Tell us your preferred treatment and time, and whether you would like a male or female therapist. We will confirm straight away.
WhatsApp
The fastest way to book. Send your treatment, date and time — we usually reply within minutes.
Message us on WhatsAppCall the spa
Prefer to speak to someone? Call us directly on +971 50 730 3722 during opening hours.
Call +971 50 730 3722Visit us
Shop No. R02, Riah Towers, Al Jaddaf Waterfront, Dubai. Parking is available close to the entrance.
Get directions
Book a specific treatment
Tap a treatment below and WhatsApp will open with your message ready to send. Add your preferred date and time before sending.
- Opening Hours
- Open Daily · 10:00 AM – 12:00 AMEvery day, including public holidays
- Address
- Shop No. R02, Riah Towers, Al Jaddaf Waterfront, Dubai
- Payment
- Cash, Visa, Mastercard, Apple Pay, Bank TransferSettled after your treatment
- Languages
- English, Arabic, Thai, Hindi, Tagalog
Find Us
Easy to reach from across Dubai
- Address
- Shop No. R02, Riah Towers, Al Jaddaf Waterfront, Dubai
- Opening hours
- Open Daily · 10:00 AM – 12:00 AM
- Phone
- +971 50 730 3722
- Parking
- Parking close to the entrance
Nearby
Al Jaddaf Metro Station · Dubai Healthcare City · Dubai Creek & Creek Harbour · Wafi Mall, Oud Metha · Latifa Hospital
Guests travel to us from across Al Jaddaf, Dubai Healthcare City, Oud Metha, Bur Dubai, Dubai Festival City and Dubai Creek Harbour.
Good To Know
Frequently asked questions
Still unsure? We reply in minutes.
Ask us anythingHow do I book an appointment at Next Balance Spa?
The fastest way is WhatsApp — send us your preferred treatment, date and time and we will confirm within minutes. You can also call us directly. Walk-ins are welcome when we have availability, though booking ahead is safer on weekend evenings.
Do you have both male and female therapists?
Yes. We have experienced, certified male and female therapists. Please tell us your preference when you book and we will confirm which therapists are available for your chosen time slot.
What are your opening hours?
We are open every day from 10:00 AM until 12:00 AM (midnight), including weekends and public holidays. Late evening appointments are popular, so we would suggest booking ahead for those.
Where exactly are you located?
We are in Al Jaddaf, Dubai — minutes from Dubai Healthcare City, Oud Metha and Dubai Creek, and a short trip from Al Jaddaf Metro Station on the Green Line. Tap the directions button on this page to open Google Maps navigation.
Is parking available?
Yes, there is parking close to the entrance. If you would like specific guidance on the day, message us on WhatsApp and we will point you to the easiest spot.
Do I need to book in advance, or can I walk in?
Walk-ins are welcome whenever we have a therapist free, and shorter treatments like a 30 minute foot massage can usually be accommodated. Longer treatments, four hand massage and couples bookings need two therapists or a specific room, so please book those ahead.
What should I wear for my treatment?
For Thai massage we provide freshly laundered cotton clothing and you stay fully clothed. For oil massages you undress to your own comfort level in the privacy of your room and remain covered by a towel throughout, with only the area being worked on uncovered.
How hygienic is the spa?
Every guest receives fresh linen and freshly laundered towels, and rooms are fully reset between clients. In the beauty suite, all metal tools are sterilised between clients and files, buffers and liners are single-use. Please ask us about any of it at your visit.
What payment methods do you accept?
Cash, Visa, Mastercard, Apple Pay and bank transfer. Payment is taken after your treatment rather than in advance.
How early should I arrive for my appointment?
Ten minutes before your booked time. That allows you to change, have a short consultation with your therapist and settle in, so your treatment starts calmly and runs its full length.
Can I request a specific pressure?
Absolutely, and we would encourage it. Your therapist confirms your preferred pressure at consultation and checks during the treatment. If anything feels too firm or too light at any point, just say so — adjusting is completely normal.
Do you offer treatments for couples?
Yes. Our couples massage places two treatment beds side by side in a private candlelit room, and each of you can choose your own treatment and pressure. Please book ahead so we can assign two therapists.
Is massage suitable during pregnancy?
Please tell us at the time of booking if you are pregnant. Some treatments are not suitable, particularly deep tissue and traditional Thai massage. We are a wellness spa rather than a medical clinic, so we would also ask that you check with your doctor first.
Can I book a treatment as a gift for someone?
Yes — message us on WhatsApp and we will arrange it. Couples packages and the four hand massage are our most popular gift bookings.